- CEO
- Dinkar Ayilavarapu
- Full Time Employees
- 13,070
- Sector
- Technology services
- Industry
- Internet software/Services
- Address
- Palm Court, Building M Mumbai MA India 400064
- IPO Date
- Jun 5, 2013
- Business
- Just Dial Limited is an Indian internet technology company specializing in local search and related services accessible via its website, mobile applications, telephone, and text platforms. The company provides an extensive database of business listings across diverse categories, including hospitality, healthcare, home services, automotive care, personal and pet care, fitness, insurance, and real estate. Its product suite comprises the JD App, JD Mart (a B2B marketplace for micro, small, and medium enterprises), JD Omni (a business management solution for SMEs), JD Pay (a digital payment solution), JD Social (a curated social content platform), and JD Ratings, among others. The JD App offers features such as location-based search, user ratings, 360-degree images, augmented reality listing finder, and real-time chat messaging to facilitate seamless user-business interaction. Founded in 1996 and headquartered in Mumbai, India, Just Dial has operations covering over 250 cities and 11,000 pincodes, employing approximately 12,000 staff across sales, marketing, and research divisions.
In the last two years, Just Dial has strategically expanded its offerings beyond local search into comprehensive business management and digital payment solutions for SMEs, enhancing customer engagement and operational efficiency. It has significantly invested in technology innovation, allocating upwards of ₹150 crore towards research and development with a focus on AI-driven tools such as chatbots managing over one million interactions monthly, further improving user experience and operational scalability. The company recently launched new services targeted at e-commerce, online payment solutions, service reviews, and enhanced mobile app functionalities. Just Dial's strategic alliance with Reliance Retail as a subsidiary has broadened its market access and resources. It maintains a strong presence in the Indian local search market with approximately 60% market share, serving major cities including Mumbai, Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, and Kolkata. Its technology and R&D centers are primarily located in Bengaluru, maintaining a strategic focus on innovation and expansion within the digital local services ecosystem.
Just Dial Limited operates within the technology and internet services industry, targeting both consumers seeking reliable local service information and small to medium businesses requiring digital presence, online transaction facilitation, and business management tools. The company continues to grow through diversification of its services and leveraging technology to create a one-stop solution for local discovery and transactions in India.