- Sector
- Technology services
- Industry
- Packaged software
- Address
- Calgary Canada
- IPO Date
- Sep 29, 2021
- Business
- Metaguest.AI Incorporated is a Canada-based technology company specializing in artificial intelligence-driven digital hospitality, guest engagement, and smart concierge software solutions. The company operates primarily within the travel, lodging, and property management technology sectors, providing automated conversational AI platforms and digital marketplace engines designed to enhance the guest journey, streamline hotel operations, and generate ancillary revenue for hospitality operators.
The company's core product and service portfolio includes proprietary generative AI digital concierge software, which delivers 24/7 automated guest communication, check-in and check-out assistance, multilingual natural language support, tailored local recommendations, and real-time query resolution through mobile web, QR-code interfaces, SMS, and messaging channels; a curated local marketplace platform that connects hotel and short-term rental guests with third-party tours, dining reservations, entertainment ticketing, and transportation providers on a commission basis; dynamic upselling and on-premise ordering modules that facilitate room service, spa appointments, amenity bookings, and property upgrades; and an enterprise analytics and guest relationship management suite, which integrates with property management systems to provide centralized communication dashboards, guest preference tracking, and operational performance insights.
In recent developments, the company executed a comprehensive corporate repositioning and strategic shift toward artificial intelligence technology, formally changing its name from ScreenPro Security Inc. to Metaguest.AI Incorporated and updating its trading symbol to reflect its core focus on AI hospitality solutions. Over the past two years, the company has divested legacy screening operations, launched upgraded conversational AI concierge capabilities with enhanced natural language processing, established distribution partnerships with boutique hotel groups and short-term rental operators across North America, and pursued integration partnerships with hospitality software and property management system providers to accelerate platform adoption. The company has also completed corporate restructurings and private placement financings to fund continuing AI software development and geographic market expansion.
Headquartered in Toronto, Ontario, Canada, and incorporated in 2020, Metaguest.AI Incorporated primarily serves independent hotels, resort properties, boutique hospitality brands, and property management companies across Canada and the United States.