- CEO
- Akira Oyama
- Full Time Employees
- 75,635
- Sector
- Industrials
- Industry
- Business Equipment & Supplies
- Address
- 1-3-6 Nakamagome Tokyo TY Japan 143-8555
- IPO Date
- Oct 7, 2003
- Business
- Ricoh Company, Ltd. operates as a global technology company specializing in office imaging equipment, digital services, and industrial products. Its main products and services include multifunction printers (MFPs), office and production printers, wide format printers, digital duplicators, direct-to-garment printers, and thermal media such as thermal paper and ribbons. The company also provides software and cloud-based productivity applications, document management solutions, professional AV equipment, digital cameras, scanners, and embedded computers. Ricoh delivers digital services in process automation, workplace experience solutions, and IT services, including AI-powered intelligent automation platforms to support business process optimization. Industrial operations encompass inkjet heads, inks, printers for diverse applications, and specialized printing technologies such as direct printing for packaging and vehicle coating systems. Ricoh serves various markets globally, including office environments, print production, manufacturing, automotive, and retail sectors. Founded in 1936 and headquartered in Tokyo, Japan, Ricoh operates worldwide with a strong presence in Asia, the Americas, and Europe.
Recent strategic developments include Ricoh's accelerated global expansion in process automation through the rollout of its AI-powered SaaS platform, RICOH Intelligent Automation, which enhances document processing with advanced AI features like image recognition and generative AI. In 2025, Ricoh strengthened its position in the digital signage and professional audiovisual integration market through acquisitions of several companies such as AVC (Denmark), Videocorp (Chile), and Go2Next (Brazil). The acquisition of Go2Next also expanded Ricoh's workplace services and managed IT capabilities in Latin America. Additionally, Ricoh divested its U.S.-based Managed IT Services business to Netrix Global to focus resources on higher-growth segments like process automation and workplace experience. Ricoh continues emphasizing sustainability by increasing recycled plastic content in its products and enhancing ESG reporting, as reflected in its 2025 Integrated and Sustainability Reports. Ricoh has been recognized among the world's best employers by Forbes and TIME for its workplace culture and employee engagement.
These initiatives align with Ricoh's ongoing transformation into a digital services company, leveraging advanced technology and strategic acquisitions to expand its footprint in automation, workplace services, and digital printing markets worldwide.