- CEO
- Kotaro Sawada
- Full Time Employees
- 1,894
- Sector
- Consumer Cyclical
- Industry
- Specialty Retail
- Address
- Midori-Cho 1-15-16 Chiba CH Japan 263-0023
- IPO Date
- Apr 9, 2013
- Business
- ZOZO, Inc. (SATLF) operates Japan's largest fashion e-commerce platform, ZOZOTOWN, offering over 9,000 brands and more than 1,070,000 items including apparel, footwear, accessories, beauty products via ZOZOCOSME, luxury goods through ZOZOVILLA, and shoes in ZOZOSHOES; it provides outfit-sharing app WEAR by ZOZO with over 19 million downloads and AI-driven trend diagnostics, secondhand marketplace ZOZOUSED with daily additions from 7,000 brands, multi-size clothing options, fulfillment services via Fulfillment by ZOZO (FBZ), personalized styling through niaulab by ZOZO, and body measurement technologies encompassing ZOZOSUIT, ZOZOMAT, ZOZOGLASS, ZOZOFIT, and ZOZOMETRY. The company, founded in 1998 and headquartered in Chiba, Japan, manages logistics via multiple ZOZOBASE centers, runs customer support operations, and extends into AI-enhanced recommendations, production support with Made by ZOZO, sales tools like FAANS, and international expansion through its UK-based subsidiary LYST Ltd., a global AI-powered fashion discovery platform connecting shoppers to 27,000 premium brands. ZOZO targets youth and broad demographics primarily in Japan with synergies from LINE Yahoo Group, while pursuing overseas growth in Europe, the U.S., and Southeast Asia. Recent developments include the 2025 acquisition of 100% ownership in LYST Ltd. to bolster Western market presence and AI capabilities; the November 2025 launch of a K-Fashion Zone on ZOZOTOWN partnering with Musinsa to introduce over 1,500 Korean brands; a December 2024 strategic MOU with MUSINSA Co.; the 2024 rollout of ZOZOMETRY for business body measurements; and ongoing expansions in cosmetics, production support, and technology monetization as part of its "More Fashion × Better Fashion Tech" strategy.