Toku Ltd. is a Singapore-based cloud communications and customer experience technology provider that develops and delivers cloud communication platform as a service (CPaaS), contact center as a service (CCaaS), and unified communications as a service (UCaaS) solutions to enterprise clients across the Asia-Pacific region. Founded in 2018 and headquartered in Singapore, the company operates across multiple regional markets including Singapore, Malaysia, Indonesia, Vietnam, the Philippines, Thailand, and Japan. The company offers a comprehensive suite of digital communications solutions, including programmable voice and messaging application programming interfaces (APIs); omnichannel customer engagement tools covering SMS, WhatsApp Business, and web chat; cloud contact center software featuring intelligent call routing, interactive voice response (IVR), workforce optimization, and real-time operational analytics; cloud telephony and virtual private branch exchange (PBX) platforms; enterprise application integrations with customer relationship management and collaboration ecosystems including Microsoft Teams, Zoom, Salesforce, and Zendesk; and artificial intelligence-driven solutions such as conversational virtual agents, speech analytics, and automated sentiment tracking. In recent developments, Toku Ltd. enhanced its regional market position and professional service capabilities through the acquisition of contact center and customer experience consultancy Activeo Singapore, while securing strategic expansion capital to scale regional telecommunications infrastructure. The company has also broadened its strategic alliances with global enterprise technology vendors to deliver localized operator connectivity and integrated cloud calling across Southeast Asia, alongside launching proprietary generative AI-powered customer service automation tools and expanding local virtual number coverage across key Asia-Pacific jurisdictions.