- CEO
- Guang Hua Tan
- Full Time Employees
- 2,143
- Sector
- Technology services
- Industry
- Packaged software
- Address
- Hengxin Building Hangzhou ZH China 310053
- IPO Date
- Apr 29, 2020
- Business
- Hangzhou Raycloud Technology Co., Ltd. (688365.SS) operates as a leading provider of e-commerce software-as-a-service (SaaS) solutions and related services to merchants in China and internationally. The company offers a comprehensive suite of e-commerce SaaS products, including super store manager, super express/courier assistant, Kuaimai ERP, Kuaimai Xiaozhi customer service robots, deep-drawing art/detail page robots, Kuaimai work orders, copy orders, super accelerator for promotion optimization, follow-up order treasure, promotion treasure, and giant warehouse WMS; supporting hardware such as Kuaimai electronic bill printers and fast麦 printers; operation services encompassing customized e-commerce marketing and Kuaimai e-commerce operations; and CRM SMS services. It also provides enterprise service SaaS solutions like Youcheng Finance, Youcheng CRM, Youcheng Reimbursement, Tomato Form, Youcheng meetings, and Youcheng office management tools covering sales, finance, data collection, and conferencing for over 30 industries, with full-link coverage for e-commerce pre-sales, mid-sales, after-sales, warehousing, customer service, promotion, design, and small-to-medium enterprise operations.
Founded in 2009 and headquartered at Hengxin Building, No. 588 Jiangnan Avenue, Binjiang District, Hangzhou, China, the company serves over 4.5 million online service merchants, more than 1.4 million paying customers across 50 platforms, and processes over 80 million parcels daily through 60 service outlets and 30 SaaS products as of 2025. Raycloud Technology targets e-commerce sellers on platforms like Taobao, Douyin, and Kuaishou, including small-to-medium merchants with basic tools and large enterprises requiring comprehensive ERP, AI-driven promotion, warehousing, and design solutions; it also caters to diverse sectors such as apparel, health, and general SMEs with intelligent templating, image recognition, and AI optimization features.
In recent developments, the company signed a supplementary agreement in March 2025 for the cash acquisition of 100% equity in Yitao (Shandong) Investment Management Co., Ltd. for approximately 200 million yuan, positioning Yitao as a wholly-owned subsidiary to enhance synergies in products, channels, personnel, and customers within its core e-commerce SaaS ecosystem. It formed a strategic partnership with Hunan Yixing Brand Management Co., Ltd. (Yixing Chuangye) in 2024 and collaborated with Hangzhou Lvyun Software on intelligent expense control via its Youcheng Reimbursement product; earlier integrations include DeepSeek AI support in Kuaimai Xiaozhi and awards such as "2025 Most Innovative STAR Market Listed Company" and "2024 Douyin E-commerce Women's Apparel Excellent Partner." These moves reflect ongoing investments in AI, ERP expansions, and M&A to bolster its position as China's premier e-commerce SaaS provider amid improving financials in 2024-2025.