- CEO
- Hung Hsing Lin
- Full Time Employees
- 80
- Sector
- Technology services
- Industry
- Data processing services
- Address
- Chongqing North Road Taipei TPE Taiwan 103
- IPO Date
- May 19, 2023
- Business
- Grandsys Inc. engages in the research, design, development, construction, sales, and maintenance of customer service center-related application software, primarily serving the Taiwan and China markets. Its core products include voice and text robots; intelligent assistants; smart video applications; omni-media customer platforms; enterprise application middle platforms; cloud customer service applications; financial industry cloud applications; scheduling and recording systems; phone and computer headsets; and various technical accessories. The company also offers consulting services, intelligent quality inspection consulting, system planning and integration, cloud application planning and integration, system maintenance, and technical support. Founded in 1992 and headquartered in Taipei, Taiwan, Grandsys has recently expanded its business focus to AI intelligent services and all-media customer service center applications, contributing to its growth in customer experience management and facilitating digital transformation plans through trading, subscription, and cloud business models. Recent developments include its strategic move into AI-driven customer service solutions and cloud service expansions, alongside preparations for public listing on the over-the-counter market scheduled for mid-December 2025, reflecting significant business expansion and capital market engagement efforts. The company operates additional offices in Taichung, Yunlin, Kaohsiung, Beijing, Shanghai, Guangzhou, and Nanjing, serving diverse industries including finance, telecommunications, transportation, government, and manufacturing. MetaAge, a company within the Qisda group, holds a notable ownership stake in Grandsys, underpinning strategic partnerships in technology and cloud service sectors. This comprehensive product portfolio and business development strategy positions Grandsys as a key player in the software and cloud application service industry with advanced AI capabilities and a strong regional presence in Greater China.