- CEO
- Jen Tien Chiu
- Full Time Employees
- 150
- Sector
- Technology services
- Industry
- Packaged software
- Address
- No. 86, Beixin Road New Taipei TP Taiwan 23147
- IPO Date
- Feb 3, 2021
- Business
- Intumit Inc. (7547.TWO) provides artificial intelligence copilot solutions and services, specializing in natural language processing, semantic analysis, text mining, information extraction, and deep learning technologies powered by large language models. The company offers SmartRobot, a conversational AI platform delivering services across websites, social media including FB Messenger, LINE, WeChat, WhatsApp, and Teams, as well as apps and smart speakers; SmartBC for membership management, marketing interactive games, customer journey mapping, CRM systems, and LINE official account operations via MarTech; SmartKMS, a knowledge management system for aggregating internal and external knowledge; SmartWork for streamlining internal workflows, leave requests, meeting room bookings, and integration with knowledge bases, FAQs, and manuals; STT voice recognition platform; and GenAI Admin Portal leveraging Azure OpenAI and ChatGPT models for conversational service development, cost reduction, and accuracy enhancement; alongside system integration and cloud services. Founded in 1999 and headquartered in New Taipei City, Taiwan, Intumit serves over 650 customers primarily in the Asia-Pacific region, with approximately 93% of sales in Taiwan, targeting banking and financial institutions including Yuanta Bank, Bank of Taiwan, and Land Bank of Taiwan where it holds about 85% market share, alongside telecommunications, medical and pharmaceutical, life insurance, retail e-commerce, public sector government, education, travel, tourism, transportation, media, and healthcare sectors. In July 2025, the company officially listed on the Taipei Exchange (TPEx), marking a major milestone in its AI business following its earlier public trading status since 2020; it won the Microsoft Taiwan Partner of the Year Award for fiscal 2024 and focuses on generative AI expansion, including collaborations such as with CTC and BELLSYSTEM24 on generative AI-powered response solutions, while maintaining CMMI Level 3 certification and over 20 patents.