- CEO
- Tomoya Hoshi
- Full Time Employees
- 304
- Sector
- Technology services
- Industry
- Information technology services
- Address
- KDX Harumi Building Tokyo TY Japan 104-0053
- IPO Date
- Mar 16, 2017
- Business
- Uluru Co., Ltd. Uluru Co., Ltd. (3979.T) engages primarily in crowd generated services, business process outsourcing, and crowdsourcing in Japan, leveraging a network of approximately 470,000 crowd workers to address labor shortages through technology and human resources. The company offers core products and services including NJSS, a bidding information service providing prompt details on public-sector tenders from government agencies and local governments; nSearch; fondesk, a telephone answering service for initial company and office calls; en-photo, a photo sales management system for nurseries and kindergartens; OurPhoto, an on-site photography matching service; Shufti, a crowdsourcing platform for tasks like writing, clerical work, and data entry; and Ururu BPO, which delivers data input, scanning, digitization, DX solutions, and non-core process outsourcing via affiliates and crowd workers. Founded in 2001 through operations that became independent via management buyout in 2006, Uluru Co., Ltd. is headquartered in Tokyo's Chuo-ku and operates through segments such as Crowd Generated Service (CGS) for SaaS products like NJSS, BPO via subsidiary ULURU BPO Co., Ltd., and crowdsourcing, targeting businesses facing operational inefficiencies, government-related bidding, and flexible workforce needs primarily in Japan. Recent developments include a strategic business matching agreement with Hokkaido Bank in August 2024 to promote NJSS and fondesk for sales growth and labor solutions among its clients; launch preparations for fondesk IVR as a sister service in December 2024; ongoing feature expansions for en-photo and OurPhoto to enhance photographer synergies; M&A activities such as the acquisition of Brainfeed Inc. and OurPhoto as subsidiaries; establishment of new centers in Tokushima and Oita; and a policy shift in nSearch to prioritize high ARPU over volume discounting while sustaining new contract growth, contributing to steady ARR increases across NJSS, nSearch, fondesk, and en-photo as of fiscal year 2025.