- CEO
- Kenji Suzumura
- Full Time Employees
- 469
- Sector
- Commercial services
- Industry
- Miscellaneous commercial services
- Address
- Sumitomo Hamamatsucho Building Tokyo TY Japan 105-0021
- IPO Date
- Jun 30, 2021
- Business
- Plus Alpha Consulting Co., Ltd. is a Japan-based company specializing in marketing and human resources solutions, founded in 2006 and headquartered in Tokyo. The company operates through three primary business segments: the Visualization Engine segment, which develops and operates the Visualization Engine customer experience feedback system; the Customer Rings segment, which provides CustomerRings, an integrated CRM and marketing automation platform; and the Talent Palette segment, which offers Talent Palette, an AI-driven talent management system. Additionally, the company offers ALPHA SCOPE, a FAQ solution supporting customer service operations. Plus Alpha Consulting serves enterprise clients primarily in Japan, focusing on creating new value through advanced data analysis and human creativity combined with data utilization.
Recent major changes include a strategic business and capital alliance with Rakus Co., Ltd., wherein Rakus acquired a 4.09 percent stake in Plus Alpha Consulting to enhance their combined offerings in HR and labor management markets, expanding reach into small and medium-sized business segments. Rakus will launch 'Rakuraku Jinji Roumu,' an OEM version of Talent Palette starting January 2026. The company has also made multiple acquisitions in 2023 and 2024, including full ownership stakes in OM Network, which develops automated work shift creation and management systems, and Attack Inc., a recruitment consulting firm, to strengthen its HR platform business. Furthermore, Plus Alpha Consulting has initiated healthcare-related offerings, such as the HIcare Wellness healthcare and caregiving support system.
Plus Alpha Consulting leverages its core competencies in data mining, text mining, and AI technologies to provide cloud-based solutions enhancing customer experience, CRM, marketing automation, and strategic human resource management in Japan. Its recent expansion through acquisitions and partnerships underscores its strategic shift towards broadening its service portfolio and market presence in the marketing, CRM, and HR technology sectors. The company continues to focus on developing innovative software solutions that visualize and optimize big data for business value creation.