ECS Telecom Co., Ltd.
KKRX:0670102,610.00
KRW
+25.00
(+0.97%)
ISIN
KR7067010009
Return %
Stock
S&P 500
1Y
1.36
14.20
3Y
-18.31
81.12
5Y
-51.03
68.34
Capital Structure
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in mil. unless spec.Growth Rates
KRW
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in mil. unless spec.Quarterly Revenue
KRW
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in mil. unless spec.Quarterly Earnings Per Share
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in mil. unless spec.Quarterly Dividends Per Share
KRW
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in mil. unless spec.Company Description
- CEO
- Hae-Nam Hyeon
- Full Time Employees
- 203
- Sector
- Electronic technology
- Industry
- Telecommunications equipment
- Address
- Seoul South Korea
- IPO Date
- Dec 18, 2007
- Website
- ecstel.co.kr
- Similar Companies
- Business
- ECS Telecom Co., Ltd. is a South Korea-based enterprise communications technology and systems integration company specializing in contact center infrastructure, artificial intelligence customer experience solutions, and digital workplace collaboration. Founded in 1999 and headquartered in Seoul, South Korea, the company provides end-to-end consulting, system integration, software development, and managed operational services for financial institutions, large enterprise corporations, public sector agencies, and commercial customer service centers. The company delivers its technology portfolio across three primary business areas: Contact Center Solutions, Digital Workplace and Unified Communications, and Managed IT Services. Its core products and services include: customer interaction and contact center infrastructure comprising IP contact center (IPCC) systems, artificial intelligence contact center (AICC) architectures, cloud contact center as a service (CCaaS) environments, computer telephony integration (CTI) middleware, interactive voice response (IVR) platforms, multi-channel automatic call distribution (ACD) engines, voice recording systems, and workforce engagement management (WEM) software; proprietary platforms including ECS Cloud Portal (ECP), an integrated cloud operational management portal, and ECP-AI, an artificial intelligence suite featuring speech-to-text (STT), text-to-speech (TTS), intelligent chatbots, real-time agent assistance, automated consultation summarization, and conversational analytics; unified communications and collaboration systems encompassing enterprise IP telephony, cloud PBX architectures such as Cisco Webex Calling and Zoom Phone, intelligent video conferencing, and smart meeting room solutions; and managed services under the ECS Telecom as a Service (ETaaS) framework, providing turnkey systems engineering, round-the-clock infrastructure monitoring, network diagnostics, operational outsourcing, and maintenance support. In recent developments, ECS Telecom has accelerated its strategic expansion into generative AI and cloud-native customer experience platforms. The company entered into a strategic business agreement with global CCaaS provider NICE to supply and deploy the NICE CXone cloud customer experience platform across the South Korean market. Furthermore, ECS Telecom expanded its role as an official Zoom Direct Partner, broadening the delivery of unified communication packages, Zoom Phone deployments, and hybrid work solutions to domestic enterprises. The company has also upgraded its proprietary ECP-AI platform to incorporate agentic AI and generative language models, enabling automated workflow orchestration and real-time support for enterprise contact center transformation.