- CEO
- Takashi Okuwaki
- Full Time Employees
- 127
- Sector
- Technology services
- Industry
- Packaged software
- Address
- 5F Gotanda JP Building Tokyo TY Japan 141-0031
- IPO Date
- Dec 22, 2021
- Business
- CYND Co., Ltd. CYND Co., Ltd. (4256.T) develops and provides cloud-based reservation management systems primarily for hairdressing and beauty salons in Japan. The company offers BeautyMerit, a comprehensive ERP platform that integrates calendars across 11 of 12 major booking sites including Hot Pepper Beauty, supports internal booking channels, LINE messaging, loyalty programs via virtual punch cards, CRM with marketing tools, customizable white-label apps, e-commerce storefronts with dropshipping, and POS system integrations; and Kanzashi, a lower-cost calendar integration and POS-linked solution for smaller single-location operators. Founded in 2011 and headquartered in Shinagawa-ku, Tokyo, CYND Co., Ltd. operates solely in the Japanese beauty salon solutions segment, targeting approximately 270,000 hair and beauty salons with about 150,000 listed on booking platforms, serving multi-salon chains, brand boutiques, mid-sized multitenant stores, barbershops, nail and eyelash salons, and relaxation facilities. In February 2023, the company acquired Pacific Porter Co., integrating its Kanzashi product to double market share to roughly 27%, eliminate its primary competitor, and enable customer upsell pathways from basic to premium offerings, financed via low-interest notes that supported rapid profitability through cost synergies. CYND Co., Ltd. maintains a single business segment with 116 employees, focusing on productivity enhancements and customer experience optimization amid growing digital adoption in Japan's salon industry.