eGain Corporation
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- eGain Corporation eGain Corporation (Nasdaq: EGAN) develops and provides cloud-based AI-powered customer engagement and service automation software solutions, including the eGain Suite with eGain Knowledge+AI for knowledge base management featuring AssistGPT generative AI and process guidance for agents, eGain SelfService+AI for personalized customer self-service via websites or apps, eGain AI Agent for conversational guidance and trusted answers across self-service and contact centers, eGain Chat for omnichannel messaging with video and click-to-call, eGain Cobrowse for secure form assistance, eGain CallTrack for AI-guided call logging and controls, eGain Notify for personalized multichannel alerts via SMS, email, push, messaging and voice, eGain Offers for contextual AI-driven promotions, eGain Mail + Social for email and social media management including Twitter, YouTube, Facebook and Instagram, eGain Secure Messaging for confidential content sharing, and eGain Analytics for omnichannel operations measurement with customizable dashboards; the company also offers subscription-based access to its platform, professional services such as consulting, implementation, training and managed services. eGain Corporation serves customers in financial services, insurance, government, healthcare, telecommunications, retail, manufacturing, travel, hospitality, utilities and other regulated industries across North America, Europe, the Middle East, Africa and Asia Pacific from its headquarters in Sunnyvale, California, where it was founded in 1997. Recent developments include the October 2025 launch of eGain Composer, a modular AI knowledge development platform for building trusted AI CX applications, and eGain AI Agent 2 with Assured Actions for omnichannel automation unveiled at Solve25; in November 2025, Oregon Community Credit Union selected eGain AI Knowledge Hub and AI Agent to enhance customer service, and eGain was rated an Emerging Leader in Gartner's Emerging Market Quadrant for Generative AI Applications; the company reported fiscal 2026 first quarter revenue of $23.5 million, up 8% year-over-year, with AI Knowledge Hub annual recurring revenue growing 23% to $45.9 million, alongside a September 2025 expansion of its $20 million stock repurchase program following strong fiscal 2025 fourth quarter results.
Company News
eGain erweitert sein Angebot an Branchenlösungen, damit KI-Agenten in regulierten Branchen mehr Kundenanfragen bearbeiten können
eGain Expands Industry Solutions So AI Agents Can Resolve More Customer Requests in Regulated Industries
AI, Customer Experience, and Knowledge Management Leaders Convene at eGain Solve26 in Chicago
Gloo (NASDAQ:GLOO) & eGain (NASDAQ:EGAN) Head to Head Comparison
Reviewing Tyler Technologies (NYSE:TYL) & eGain (NASDAQ:EGAN)
Why AI Bills Keep Exploding and AI Chatbots Keep Stalling: eGain Says It's the Same Problem
Market Further Discounts EGain Despite Compelling 2030 Growth Plan
eGain Corporation (EGAN) Q4 2026 Earnings Call Transcript
eGain (EGAN) Q4 Earnings and Revenues Beat Estimates
eGain Q4 Earnings Call Highlights
eGain Reports Fiscal 2026 Results: Total Revenue Up 3%, AI Customer Revenue Up 20%, Company Named a Leader in Gartner's First Customer Service Knowledge Management MQ
eGain Corporation Q4 Preview: All In On AI To Push It Forward
eGain Says AI Knowledge ARR Grew 26% as Enterprise AI Demand Builds
eGain Wins Two Bronze Stevie Awards® in 2026 International Business Awards®
Unigarant Selects eGain to Modernize Knowledge Management and Power Its Enterprise AI Strategy
Technology Credit Union Selects eGain AI Knowledge Hub to Enhance Member and Employee Experience
eGain Points to AI KnowledgeOps as Key to AI Governance at Ai4 2026
eGain to Present at the Oppenheimer 29th Annual Technology, Internet and Communications Conference on August 11, 2026
eGain, reconocido como líder en el primer Magic Quadrant™ de Gartner® en sistemas de gestión de conocimientos para la atención al cliente.
eGain Named a Leader in the First-Ever Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems