eGain Corporation
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- eGain Corporation eGain Corporation (Nasdaq: EGAN) develops and provides cloud-based AI-powered customer engagement and service automation software solutions, including the eGain Suite with eGain Knowledge+AI for knowledge base management featuring AssistGPT generative AI and process guidance for agents, eGain SelfService+AI for personalized customer self-service via websites or apps, eGain AI Agent for conversational guidance and trusted answers across self-service and contact centers, eGain Chat for omnichannel messaging with video and click-to-call, eGain Cobrowse for secure form assistance, eGain CallTrack for AI-guided call logging and controls, eGain Notify for personalized multichannel alerts via SMS, email, push, messaging and voice, eGain Offers for contextual AI-driven promotions, eGain Mail + Social for email and social media management including Twitter, YouTube, Facebook and Instagram, eGain Secure Messaging for confidential content sharing, and eGain Analytics for omnichannel operations measurement with customizable dashboards; the company also offers subscription-based access to its platform, professional services such as consulting, implementation, training and managed services. eGain Corporation serves customers in financial services, insurance, government, healthcare, telecommunications, retail, manufacturing, travel, hospitality, utilities and other regulated industries across North America, Europe, the Middle East, Africa and Asia Pacific from its headquarters in Sunnyvale, California, where it was founded in 1997. Recent developments include the October 2025 launch of eGain Composer, a modular AI knowledge development platform for building trusted AI CX applications, and eGain AI Agent 2 with Assured Actions for omnichannel automation unveiled at Solve25; in November 2025, Oregon Community Credit Union selected eGain AI Knowledge Hub and AI Agent to enhance customer service, and eGain was rated an Emerging Leader in Gartner's Emerging Market Quadrant for Generative AI Applications; the company reported fiscal 2026 first quarter revenue of $23.5 million, up 8% year-over-year, with AI Knowledge Hub annual recurring revenue growing 23% to $45.9 million, alongside a September 2025 expansion of its $20 million stock repurchase program following strong fiscal 2025 fourth quarter results.
Company News
eGain Corporation Q4 Preview: All In On AI To Push It Forward
eGain Says AI Knowledge ARR Grew 26% as Enterprise AI Demand Builds
eGain Wins Two Bronze Stevie Awards® in 2026 International Business Awards®
Unigarant Selects eGain to Modernize Knowledge Management and Power Its Enterprise AI Strategy
Technology Credit Union Selects eGain AI Knowledge Hub to Enhance Member and Employee Experience
eGain Points to AI KnowledgeOps as Key to AI Governance at Ai4 2026
eGain to Present at the Oppenheimer 29th Annual Technology, Internet and Communications Conference on August 11, 2026
eGain, reconocido como líder en el primer Magic Quadrant™ de Gartner® en sistemas de gestión de conocimientos para la atención al cliente.
eGain Named a Leader in the First-Ever Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems
3 Small-Cap Stocks Trading Under $10 With Room to Run
eGain Announces AI Agent for Zoom Contact Center
eGain Declares the End of Ungoverned Healthcare AI
eGain e Deloitte pubblicano una ricerca e indicazioni congiunte sulla crisi della conoscenza da 9 trilioni di dollari che affligge le imprese
eGain et Deloitte publient une étude conjointe et des recommandations sur la crise des connaissances à 9 000 milliards de dollars qui menace les entreprises
eGain y Deloitte publican un estudio conjunto y una serie de recomendaciones sobre la crisis de conocimientos que afecta a las empresas y que asciende a 9 billones de dólares
eGain und Deloitte veröffentlichen gemeinsame Studie und Empfehlungen zur 9-Billionen-Wissenskrise in Unternehmen
eGain en Deloitte publiceren gezamenlijk onderzoek en aanbevelingen over de kenniscrisis van 9 biljoen dollar waarmee bedrijven te maken hebben
eGain and Deloitte Publish Joint Research and Recommendations on the $9 Trillion Knowledge Crisis Facing Enterprises
Wall Street Analysts Predict a 70.39% Upside in eGain (EGAN): Here's What You Should Know
Upgrading eGain As Market Ignores Compelling Growth Catalysts