- CEO
- William Austin Lewis
- Full Time Employees
- 26
- Sector
- Technology
- Industry
- Software - Application
- Address
- 225 Cedar Hill Street Marlborough MA United States of America 01752
- IPO Date
- Jan 27, 2017
- Business
- PAID, Inc. (PAYD) provides an all-in-one e-commerce as a service platform that combines website building, online sales, payment processing, and shipping solutions for small and medium-sized businesses across multiple industries. The company offers core SaaS-based products including PaidWeb for intuitive website creation and hosting with over 50 industry-specific templates, drag-and-drop design, SEO optimization, and integrations with social media platforms like Facebook and Instagram as well as marketplaces such as Amazon, eBay, and Google Shopping; PaidCart for streamlined shopping cart functionality and online transactions; PaidPayments for secure payment collection via virtual terminals, invoicing, subscription processing, checkout pages, point-of-sale systems supporting USD, CAD, and EUR currencies, and in-person sales with modern POS readers at rates as low as 2.4% per transaction; PaidShipping, featuring a proprietary AI-driven engine to compare rates from carriers including USPS, UPS, FedEx, Canada Post, and DHL for shipments to over 220 countries, with up to 76% savings, label generation, tracking, and e-commerce connections to Shopify and WooCommerce; ShipTime for quoting, processing, insuring, dispatching, and tracking courier and LTL shipments; and BeerRun Software for brewery management, alcohol and tobacco tax reporting. PAID operates through segments encompassing Client Services, Shipping Calculator Services, Brewery Management Software, Merchant Processing Services, Shipping Coordination and Label Generation Services, and Corporate Operations, targeting retailers and e-commerce users in the United States, Canada, and internationally with multi-currency support and global shipping capabilities. Founded in 1995 by Gregory Rotman and Richard Rotman—or alternatively noted as 1999 in some records—and headquartered at 225 Cedar Hill Street in Marlborough, Massachusetts, with additional locations in Westborough, Massachusetts; Gilbert, Arizona; and Oakville, Ontario, Canada, the company maintains a public listing on OTC Markets. Recent developments include ongoing enhancements to its unified dashboard for integrated sales insights from online stores, POS, invoicing, and shipping, alongside a free plan enabling immediate access to PaidPayments and PaidShipping without setup delays, and emphasis on PCI DSS-compliant security protocols amid competitive pricing structures with no hidden fees.